Contracts Officer

As a rapidly expanding compliance consultancy, we are seeking a full-time Contracts Officer to join the Contracts & Valuations team.

The Role

What great looks like at Clear

A great Contracts Officer at Clear Safety has an excellent understanding of what an effective Valuations lifecycle looks like. They are critical in ensuring Clear Safety delivers compliance according to the KPIs and client SLAs by confidently managing the claims and validation process from end-to-end, handling any issues as they arise. They tackle difficult issues head-on as well as escalating issues where necessary. A great Contracts Officer also possesses a good level of emotional intelligence giving them the ability to build strong and effective relationships with clients and contractors alike. They take a lead in improving the productivity within their role and creating accountability with prompt and accurate reporting.

The Contracts Officer at Clear Safety should demonstrate the behaviours and responsibilities below consistently:

Main Purposes

The Contracts Officer is responsible for supporting the Contracts & Valuations Team and carrying comprehensive appraisals on claims to ensure they meet the requirements of Clear Safety and their clients. They work alongside the Clients and Contractors to provide quality assurance and act as working with the wider teams to create and maintain accurate records.

The Contracts Officer is...

• Responsible for the validation process of all certificates, and that the reports created are delivered to the clients, either meet or exceed the most current release of the regulatory standards.  They work continually with the Head of Contracts & Valuations, their peers within the Contracts & Valuations team, wider business and where relevant, KPIs are met.
• Responsible for ensuring that appropriate certification has been received for their workstream and in line with SLAs, reports are completed, and accurate records are maintained, working within numerous systems and data sources.
• Responsible for ensuring that the department meets the goals, objectives and high standards set by the company.

Key Tasks

The Contracts Officer collaborates with team members to verify that Clear Safety is accurately undertaking the work as contracted, and efficiently managing data created as result. They promote teamwork, support and share knowledge to build positive relationships.

The Contracts Officer...

•  Ensures they have the information, tools and support available to complete their role effectively.
• Is credible, acts with integrity, and provides clear direction. They foster a positive working environment, motivate the Contracts & Valuations team, and encourage them to work to their full potential.
• Is aware of staff welfare and wellbeing, acting where necessary.
• Communicates regularly and effectively with other members within the business.

Key Results and Objectives

The Contracts Officer...

• Ensures that their work is being completed to schedule and to standard.
• Maintains effective and accurate documentation and acts as a consultant on the process best practice for the team and wider business.
• Maintains excellent working relationships with Clear Safety contractors and clients.

Business Understanding

The Contracts Officer understands the impact of their work and how they and their team are contributing to the success of the business. They have good business knowledge and apply it to all tasks they undertake, to ensure business and client needs are considered.

The Contracts Officer...

• Works collaboratively with their line manager and builds strong relationships across teams to develop an in-depth understanding of the wider business.
• Prioritises effectively to ensure they are bringing the highest amount of value to the business.
• Understands the impact of their work and how they are contributing to the success of the business.
• Understands and considers the impact of their work within the team, the business, and the customer.
• Reacts positively and flexibly to change.

Drive and personal impact

The Contracts Officer is exemplary in their attitude to change, their personal accountability and ownership of problems, and their drive for continuous learning. They demonstrate a high-level of emotional intelligence and their resilience has a positive impact on those around them.

The Contracts Officer...

• Always looks for ways to make a difference and demonstrates impact outside of their core role.
• Is aware of the measure of success for all work that they do and works with the Contracts & Valuations Manager to create one where necessary, to ensure that client requirements are always met.
• Sets an example for others with their innovation, both in their willingness to challenge in a positive, honest way, and the way they learn from their failures.
• Grasps the importance of how they communicate, adapting their style to suit their audience, and creates the same skill in others.
• Consistently looks to improves their own performance, ensuring they are best placed to serve the needs of those they work with.
• Shares their successes and challenges with their peers.

Reports to

Head of Contracts & Valuations

Our offer to you 

• Salary of up to £28K
• A commitment from Clear to offer a full training package to support your growth
• Any equipment required to carry out your role
• Flexible working arrangements, with home-working
• To be part of an exciting company growth opportunity
• Access to employee benefits, including EV car and Bike salary sacrifice schemes

To apply, please email your CV and cover letter to Karen Franks.

NO AGENCIES PLEASE