Support for your upcoming inspection

If you've received a message from Clear Safety about an inspection, this page explains who we are, why we're visiting, and what to expect.

Who we are

Clear Safety is a compliance and inspection partner working with housing providers across the UK. We carry out safety inspections to help ensure homes meet required standards

Why you've been contacted

You've been booked in for an inspection by your housing provider. This may relate to:

  • Gas safety
  • Electrical checks
  • Fire safety equipment
  • Other compliance inspections

Your housing provider is responsible for arranging these checks and has asked Clear Safety to complete them.

What to expect

  • You'll receive an appointment date and time from us.
  • We'll send reminders before the visit.
  • On the day, our inspector will attend within the agreed time window*.
  • All Clear Safety staff carry ID.

*Please bear in mind that whilst we will do our best to get them to you at that time, factors such as traffic and issues outside of our control may impact their arrival time. We will keep you up to date if any significant, unexpected delays occur.

If you need to change your appointment

If the date or time no longer works for you, and you'd like to cancel and reschedule, please call us on 01303 684001. We'll arrange a new appointment that suits you.

If you're unsure whether a message is genuine

A legitimate SMS from Clear Safety will come from the number 07700 139057

You can always:

  • Call us directly on 01303 684001
  • Use the form below to send us a message
  • Contact your housing provider to confirm the booking

Contact Us

If you have any questions about your inspection, please get in touch:

  • Phone: 01303 684001
  • Office hours: Monday to Friday 9 am to 5 pm
Planning & Support Team

Want to know more about inspections by Clear Safety

You may have questions about Clear Safety inspections, including;

  • How your inspection is booked
  • What happens when our inspectors arrive
  • What happens after the visit
  • And more...

We've put together a list of frequently asked questions to help.

These are some of the housing providers we work with

NHG
Metropolitan Thames Valley Housing
stonewater
Sovereign Network Group
Thanet DC
West Kent
Green fields and sheep in English countryside

Want to speak to the team?

If you have any queries, please get in touch with our team who will be happy to help.