Lift upgrade for apartment block.
Reason for contacting Clear:
Harrison Housing is a provider of high quality housing and support for older people of limited means in London. Their housing portfolio includes sheltered housing for the retired, at St James’s Gardens, London W11, near Holland Park.
The registered charity had identified the need for a lift upgrade for the St James’s block of apartments which served 10 properties and approached Clear with a view to the consultancy project managing and validating the entire process, including witness testing and supply of all relevant commissioning documents.
Problems / issues identified by Clear
While there were no major problems or issues in relation to this project, clearly, there was a requirement to ensure the lift installation ran smoothly to avoid any unnecessary inconvenience to the residents, whose age indicated a dependence on the continued reliability and safety of the lift.
The Clear Response
Clear provided a dedicated team to project manage the new lift installation. This included validating the original design and associated costs, making regular site visits to oversee the actual installation and sourcing a renowned independent lift expert to undertake the required witness test to evidence compliance and best practice.
The client - and residents were - delighted with the seamless installation, completed on time and within budget. Harrison Housing was reassured that all works had been completed to a standard befitting of the charity’s over-riding commitment to providing a safe and secure living environment that reflects the charity’s ethos to regularly review the quality of housing and service that they offer.